Data Recovery

Home-video DVDs degrade, and most new computers can't read them because they don't come with a DVD drive any more. Here's how to get the footage off the discs and into an MP4 format that can be played on smart phones or saved safely to the cloud.

Part 2 of a three-part series on backing up family photos. I cover picking an external drive, organizing folders so you can find things later, and rotating drives so one failure doesn't wipe you out.

Part 1 of a three-part series on backing up family photos: the basic rule and the three common setups that feel safe but leave everything exposed.

You can almost always recover files from your memory card, even if your system is saying the card is corrupted. Here’s how……

Question: I’m getting ready to sell my laptop to someone on Craigslist, and want to be sure they can’t use a restore program to…

I’ve heard of companies finding data that people thought they had deleted from their work computer. How do they do that? Might be…

Question: Can you recommend an affordable data recovery program for my Mac? Answer: Before you spend any money on data recovery software,…

There’s nothing worse than realizing too late that you accidentally deleted hundreds of precious photos from your iPhone or iPad.…

Hard drives start with a single "partition" that holds the operating system, your applications, games and all of your important data, music, photos and videos. You can split your h

How to quickly transfer hundreds of photos from a Windows PC to a Mac, using a wifi connection with no data cables. Both of my daughters were homecoming princesses this year, and m

I accidentally deleted several photos from my iPhone a while back, and thought they were gone forever. It's also been several weeks since I deleted them, and I figured there was ab

Question: I downloaded Win 10 on 7/29/15, because Microsoft told me my Dell Inspiron N5110 laptop running Windows 7 was compatible. Each time I started it up, the Win 10 logo came

If you're selling your Mac or giving it back to your company's IT department, you'll want to protect your personal information by wiping the hard drive and resetting to factory def

Tired of that iPhone or just switched to an Android? Here's how to wirelessly transfer your photos, videos, and documents from your iPhone to your Android (or vice versa) using you

Question: I just bought a new Gateway PC with Windows 7 Home Premium on it. What is the best way to transfer both programs and files from the old PC to the new PC? Answer: Take a l

Gateway and other manufacturers no longer ship recovery discs with new computers or laptops, so you'll have to create one and I'll show you how to do that. Last year I bought a Gat

The iPhone's built-in Voice Memos app lets you record audio snippets and play them back later. Here's how to transfer a voice recording to your computer or send via email. The iPho

Backups are one of those things that I keep meaning to do, and now that I'm traveling once or twice a month as an instructor, I decided recently that it was time to implement a sol

I have a confession to make: I've never been very good at backing up my important system files (or any files in fact). I was one of those guys who literally never backed up their h

How to copy photos from your iPhone to your PC using Window's built-in photo importer. No iTunes needed!The iPhone's built-in camera makes it easy to snap decent quality photos, bu

New computer? Here's how to easily transfer all your software programs, files and settings from your old computer to the shiny new computer.If you recently purchased a new computer

How to copy songs, photos, videos and files from an iPhone to a Mac or PC over a wireless network connection - no cables required.Here's how to copy your songs, videos and files fr

Dear Mr. Ricky: I had this whole long letter typed out about how I couldn't get into my facebook because i couldn't remember my fb email or my gmail.com Which is also my

In the days of new technology, at some point you’re going to upgrade your computer. Transferring files from your old computer to the new one is something that might scare you, howe

Hello Ricky, I hope that you can help me! I have lost maybe two thirds of my precious family pictures. Can these be retrieved?Hello Ricky, I hope that you can help me! I wanted to

Could you please tell me how to transfer the contacts from my iPhone onto my computer? I'd like to have them in my Outlook email program if possible.Could you please tell me how to

Photos and files from my hard disk were corrupted and after recovery was done only a few were recovered. After recovery, the hard disk was reformatted. Is there any way I could sti

Question: I have a computer with a 20GB drive and would like to install a 80GB drive that I have, as the 20GB drive has under 1GB remaining. Can I use imagining software to copy al