From Apple's web site: "iPod touch finds wireless networks and connects you to the Internet". That can be a little misleading to some people...
Question: I own the iPod touch but am having difficulty getting a wifi signal. How do I get around this?
Answer: The iPod touch gives you wireless access to the web, but only if you're in range of a wifi access point.
From Apple's web site: "iPod touch finds wireless networks and connects you to the Internet". That can be a little misleading to some people, especially since not everyone knows that most wireless networks only have a range of a few hundred yards.
Not all wifi networks allow free Internet access either. Many wifi centers like Starbucks or McDonald's charge you 2 or 3 bucks for the connectivity, which can add up quickly!
Here's how to connect to the Internet with an iPod touch:
Assuming you have a wifi network at home, or are near a wifi hotspot, go to Settings and then Wi-Fi on your iPod touch.
Choose your Network, and enter a Password if prompted, and you should be connected to the internet. Note: Make sure the password you enter is the password for the wifi network and not the password for your computer.
If you don't see a network in the list of networks, then you might not be in range of any wifi access points.
Connecting to Commercial Networks (hotels, cafes, etc)
If you're trying to connect to a cafe wifi like Peet's Coffee, or a hotel wifi network like The Hilton, then you'll usually need to agree to their Terms & Conditions before they'll let you access the internet or check email.
Open Safari and try to visit a web site like google.com and you'll see their terms and conditions page. Accept the terms (and pay any usage fees if applicable) and you should be able to get online.
Try renewing the DHCP lease
If you are having issues connecting to a Wi-Fi hotspot, like at an airport or coffee shop, try renewing your DHCP lease.
1. Tap Settings >> Wi-Fi Networks, then tap More Info (
) next to the network.
2. In the DHCP panel, select the Renew Lease button.
Try forgetting the network
Sometimes it's possible to resolve itouch/iphone network issues by removing the network connection and letting the device recognize the network from scratch.
Follow the same steps above for opening network settings, but click "Forget Network" to delete the connection.
Wait for your iTouch to disconnect and then reconnect.
Additional Tips:
UPDATED: Check out the first comment on this post that discusses DNS settings for getting your iTouch working using OpenDNS (and thanks a million to the person who posted it - you've helped thousands of readers get their iTouch connected!)
Here are a few other things to try (taken from Apple's support page):
- Check the website for the manufacturer of your router/Wi-Fi access point to see if you have installed the latest firmware/software update for your router/Wi-Fi access point.
- If you have more than 1 WEP key configured on your router/Wi-Fi access point, try deleting the other WEP keys and just have 1 WEP key configured on your router/Wi-Fi access point.
- Try resetting your router.
- Try turning OFF wireless security on the router/Wi-Fi access point such as encryption and enable your SSID to be broadcast to try and isolate the issue.
- As a last resort, consider performing a factory restore/reset of your Wi-Fi access point.
Comments (215)
After last week’s review of the iPod Touch, emails have been pouring in about Wi-Fi issues. I didn’t mention this in the review, but I did have an issue with the Wi-Fi. The issue at hand is when your connect to the internet at home or in the office. I would connect to the internet, and I would try to load a web page. I would get an error message. After some searching around, I found that it might be a DNS (Domain Name Server) issue. Here’s why it’s important. You can only connect to a website if your computer knows its IP address. When you enter a website’s domain name (ie: wiredforgadgets.com), your computer or router uses a Domain Name System (DNS) server to search for the domain’s IP address. For example, when you enter google.com, the DNS server reports the IP address as 72.14.207.99. If there is no working DNS server, domain names become useless. Why is this happening? The iPod Touch and the iPhone (for one reason or another) is trying to use the network router as a DNS, which in some cases may not work. Technically though, the iTouch/iPhone is connected to the internet. By entering 72.14.207.99 (the correct IP address for google.com) into Safari’s address bar, it bypass the domain and does not need a working DNS server . While this will verify that the Wi-Fi internet connection is working, it’s downright impossible to surf the internet without domain names. To correct this problem, the DNS settings must be changed. You could fix this at your router, but this won’t help on other networks, so you may as well to this your iTouch/iPhone. * Go to Settings. * Select Wi-Fi. * Chose a network. * Select the blue arrow next to the network you are connected to. * Select DNS. * Change the IP Address to 208.67.222.222 The IP address 208.67.222.222 is a service called OpenDNS, which not only is safer, but is guaranteed to work with any network anywhere. The Catch-22 is that you have to do this with every new Wi-Fi you pick up that doesn’t work. It’ll remember past ones, but it won’t do it to new ones. I recommend writing down the IP Address 208.67.222.222 and keeping it in your wallet for easy access. Hopefully that solves everyones problems. Be sure to leave a comment if you have any more questions. Change iPhone’s Wi-Fi DNS Settings to Connect to the Internet
WOW - thanks for the detailed information. Greatly appreciated! :-)
yea this really helped me when i change the dns is there a way to perminately fix this problem or do you have to fix it every time you find a network and it doesnt work?
Wait what do you mean DNS and how do i change the IP address from there it won't let me select it? plz reply .... better yet PLZ HELP!
I wish I hadn't spent $400.00 on this thing. It would sure be nice to use the internet feature at home.But I've been trying for almost a year.Punched in all those addressess that folks said worked like a charm.I take the ipod with me everywhere in the hopes I may find a plac to use it for web access.That really sux.I've talked to Apple folks and they look at me like I'm an idiot cause it's all so simple. Bullshit.
I agree. I have owned this for two years, and have just now been able to figure out how to get a song onto the thing when it is plugged into my computer. Have spent at least 100 hours over two years and no wifi yet! Worst gift I ever recieved.
It was working fine this morning and I was on myspace and facebook and youtube. well I went to school and came home and tried to connect to linksys (which is the wifi thing my mom has in our home..so yes, its ours) and I clicked on it and it said "Unable to connect to linksys. Dismiss." and i have full signal and everything. please please help!?
Thats exactly like mine!! Ill forget the network turn it off reconnect to the network but then it says unable to conect, so i try it about 6 times then it finally lets me and says full bars. when i try to get on the internet it says please connected to a wifi network. but when i look at the topcorner at my connection it still has full bars.
yeah i type some thing in and then it sits there for a whil then says"safari could not open the page because the server stopped responding
All my online apps like myspace, Yahoo, etc was working fine 6 hours ago. Now it shows i am connected to my network, all bars. It wont let me select the IP Adress. What should i do?
you dont have to change ip you have to change DNS it worked for me
Omg it's work now, you're my hero, I've been trying to find a sollution for this for couple hours, but this is the only one that works. Btw its only work for safari though, not for another apps that requires wifi.
i did it and i thought it was going to work but it just said loading and didnt stop until i canceled it.......what am i doing wrong???
Hey, that was helpful :) I've been trying to figure this out for a week now. Thanks!
oh my gosh i couldn't connect to the internet or app store for weeks! thanks to this, i can now start downloading again Im sure many others appreciate this post too thankyou
ok so in my internet connection settings (when i click the blue arrow), it shows the "IP Address" box with numbers in it, the "subnet mask" with numbers in it, then the "router" box is EMPTY, the DNS i have it set to 208.67.222.222 like you said. then the "Search Domains" box is EMPTY, and the "Client ID" box is also empty. and i cant connect to the internet even after doing those things. is it because those boxes are supposed to be filled in? please e-mail me at nick-burris@hotmail.com please!
Great posting. Simple and works immediately with no trouble. The surprise for me is that my iPod used to work with my home WiFi without configuring the DNS. But, for some reason, it stopped working today. Now it is working again. Thank you so much.
i am having the same problem, i couldn't connect to the internet even at my house with full bars, whenever i try to open safari it says that "safari cannot open page because it is not connected to the internet" please email me at im_not_omish@hotmail.com
I LOVE YOU! thank you so much! for months, i've been trying to see why my internet all of a sudden stopped working on me whenever im at home.
@Anonymouse: But it won't allow me to select the DNS and IP address!!! Help here!
Hi, i have a big problem with my ipod touch internet. When i go on settings and wifi and i want to choose a network in "other" anny network appears. But the most special thing it's i am beside my router ant it's wont work :( please help me !!! I wait for an answer!! Thierry
THANK YOU!! Such an easy fix for over a year of aggravation knowing I was doing the correct normal mechanisms to get the internet. THANK YOU!!! and screw Apple for not making this simple fix apparent on their web help or troubleshooting. Is it better for us to feel like we wasted our money buying it or for them to admit this is a glitch and provide a resolution.
Thanks a lot man!! Been trying to fix this for aaages!! Works now :D
I am having a strange problem. Idk what is wrong with it. but i am able to use the wifi from next door with no security and no problem. But when I try and connect to my wifi I put in my password and it says cannot join network! What is wrong with my iPod???
I have the ipod touch and everytime i try to connect to my wi-fi at home it say Unable to join the network "_______" . I know for a fact that i am putting in the correct password and this is a network i have previously been connected to. For some reason everything i try it just will not let me connect and i am starting to be infuriated.
omg mine is doing the exact same thing, how can i fix it?
well i did it, then i tried to go on the internet, it said "Cannot open page Safari cannot open this page because it is not connected to the internet." but it shows that i have a wi-fi connection what do i do ? PLEAAAAAAASE HELP ME (:
thank you second try it accessed but does this slow your connection in anyway i mean normally is it faster ? and those who have trouble of changing dns just tap it at the right coner or keep taping it .
My ipod wont even show that there is wifi, but everything else in my house picks up wifi. The standby button and volume buttons on the ipod also do not work. The ipod has never been dropped or anything though.
Thanks Ricky ipod touch now connects to verizon
I got confused when you said "select DNS" then you said "change IP adress to...". the DNS and IP are two different things right? Do I need to change the DNS as well as the IP adress? Please help. Im on my schools network but they booted me off by changing my ip adress making it impossible to connect.
Please Help! ihave a new ipod touch but when i try to connect to the internet it says it cannot find the server although it is recognising it in the wi-fi settings and the signal is strong.i can pick up a neighbours router which is not password protected and connect to the internet no problem.i also have a laptop and ps3 which also work fine.any suggestions?
That happens to me alot too just reset your router or pull the power cord to you router then plug it back in
This worked a treat. For some reason I just couldn't connect to internet or get emails on my iphone. It only just became an issue today and I've been using it for sometime without problems so I did the above and put in the Go to Settings. * Select Wi-Fi. * Chose a network. * Select the blue arrow next to the network you are connected to. * Select DNS. * Change the IP Address to 208.67.222.222 Worked straight away. Thanks
Where do you input the "208.67.222.2222" into the DNS field or the IP address field. I used the DNS space and it didn't do anything, I wasn't even able to input the numbers into the IP space at all. What did I do wrong?
hi, i just got an ipod touch, and im trying to connect to my home internet which is wireless and has a router which is all working fine. when i search for local networks on the ipod, my wannadoo broadband comes up, but when i click it it asks me for a password, and ive tried my internet password, and also the wep key found on the router. Neither work and i dont know what to do now, can you help, thanks!
I have the exact same problem, any solution to this? I tried the DNS input idea but that didn't work as it continues to ask me for the correct password. I double checked my password and I am using the correct one, my wireless is working as I am using my laptop for this message. "hi, i just got an ipod touch, and im trying to connect to my home internet which is wireless and has a router which is all working fine. when i search for local networks on the ipod, my wannadoo broadband comes up, but when i click it it asks me for a password, and ive tried my internet password, and also the wep key found on the router. Neither work and i dont know what to do now, can you help, thanks!"
If you are entering the correct password, but your router will not recognize it, then you have probably selected the wrong encryption method. Check what your router is using (WPA-2 is most common, but maybe you're using something else), and make sure your ipod is configured to connect with the same.
Had the same problem, had tried every password with no luck. Finally called home service (which happens to be ATT) and after hearing the whole story, they tell me to try my 10 digit telephone #. I tell them the password wanted is only 8 digits and not 10. Makes no difference, they say, try the tele #. So I type it in, it takes the first 8 digits and Voila!!!! I'm on the net! Try it, it may just work for you too. Good luck.
I had the same issue, the password for the itouch was not working,It was the correct password, it is written on the physical router, when i put the password it dit not work. (The password was in the physical rounter itself. ) I would work when i was in other places, for example at the apple store. I had no problem. But was not able to acces it at home, i always got the same message, bad password. Finally, I just went to the router and hit the reset button and It works now. I hope this helps someone, I was with this issue and no one could help me, until i tried this.
Hi guys, I need some help. I been trying to connect my ipod touch to the internet, but when I get to the step when it finds the linksys signal, and I tap it to connect, I get a message that says "unable to join the network". What do I need to do from there? I am new to this and I have no clue as to what to do! Please help!
how do i change the IP? it doesnt allow me to select it.
I have a problem with my iPod touch 2G connecting to wifi. My iPod touch has 2.1.1 firmware. I am able to connect at home but not at work. My friend has firmware 2.1 on his touch. When we try to connect to the wifi at work using the same WEP Key password he can connect but I'm not able to. Does anybody have any suggestions on what to try?
Wow that IP number works lol thanks a bunch
How did get it to work?..please helpp mee I tried it but nothing happened
ok well i put that ip adrees in.. and when i go to go on the internet page it says cannot connect to blablabla. and it also says i cannot join help?
3333 thanks so much! works like a charm!
I have an itouch and a blackberry pearl(with internet service) is there any way to connect my itouch to my blackberry so that I can access the internet on the itouch.
Did anyone answer your question of using the blackberry as a "dongle" internet connection to you ITouch? I would like to do the same thing??? Please let me know.
i've tried the DNS thingy and it still says that the server has stopped responding!!! :"( please help!!!! i've tried everything!!!
So wat u hav to do is... find a network change IP adress then u can connect anywher? i'm uterly confuzed!
There have been some issues with the iphone/ipod-touch not working with older routers using wep encryption. Try turning of the encruption on your router and see if you can connect. If that works then you will either have to use wpa or get another router. wep works on newer routers...
K so i have a wireless router at my house and its on and it connects to my ipod for like 5 seconds and then disappears. if i use an insecure network then it does the same thing but only for 10 seconds. wat do i do?? my ipod was connecting b4 but now it's not.
I'm trying to set up my internet connection on my Ipod Touch. When asked for a password, what password am I suppose to use? I have a wireless router with Bellsouth. My laptop works fine with this.
ipod touch picks up the lenksys router but keeps asking for a password and when I put one in it does not work
ricky i just got a ipod touch i need help getting internet on there an i need to know where to get my password for the network help
i also just got an ipod touch and the password that i enter it does not recognize that so i am not able to get on the internet. how can i resolve this.thanks
i have an Eircom 2274NWG-EIR router and it picks up the signal and asks for the WEP key or password, all this is ok and there is a tick beside the connection. When i press the small blue arrow it is set to 1. DHCP 2. IP Adress shows up ok 3. Subnet mask shows up also. [all of this came up automatically when i put in the password] but it is blank beside where it says router. shouldn't that have come up with the rest ? how do i get this router number to show up ? it will not connect to safari or youtube without it. also i have used the internet at a local hotspot that does not need a password ! is it my router that is the problem ? i hope i have given enough information here for you to help. thanks
FDor everyone that is asking for the passwords and stuff, it happened to me and funny enough i typed in admin and it worked. And i know that wasnt the password TYPE IN ADMIN IT WILL WORK
when i try to connect to the internet with my ipod touch you need a password from the router. How do i find out what that password is?
to access my linksys router, you enter your ip adress in the adress bar of internet explorer or firefox etc. then when it asks for password and username they are both ' admin'. then go to wireless security bar and ur password shuld be there
i try to have conection to the internet but free because my friend said that he has free internet so i want to know how he said that he use the internet at the school but i cant do it already try it someone can help me with this please!!!!!!!!!!!!!!
I have the ipod touch. It lets me connect to the internet, but when I try to connect to youtube or anything it keeps telling me that the search engine could not connect to it. Can anyone help me?
Where do I put the encryption key in on my itouch so that my router will reconize it? I can't connect either
i have an i pod touch 1st generation..and its supposed to have wifi, but on my i pod where it says wifi in settings its says no wifi. and wont let me click on it or anything. is there anything i can do about this please help me. i would like it to work.
I have an iPod touch 2nd generation and I have a wireless wifi thing that is supposed to let you connect to the Internet wirelessly, but when I go to settings and click on wifi, the network won't show up and I don't know what to do!! The network works fine with my laptop, but the network won't appear on my iPod touch!! What should I do???
I have a IPod Touch 2nd generation and Im connected to my wireless internet at my house but when I go on Safari or youtube or anything it says: Safari cannot open the page because it is not connected to the Internet. Can you help me?
well, for all those ppl who don't know what password to put in the networks, here's three that work like magic. "admin" "password" and "1234". these three always work, but I suggest the "admin" (I use that one). and yes, thank you so much, the person who gave the long description. It worked perfectly when I changed the DNS ip address. i've been searching everywhere on the internet and no luck, until I came here :)
Please Help!! We have wireless access at home and also an Ipod Touch. Our Itouch works great when the wireless is unsecured and open. But when we secure the wireless we are unable to use the wifi with the Itouch. We have tried the settings, password, etc and it just doesn't work. Would someone please explain step by step to help us get this working with a secure wifi? Thanks!!
I have real funny problem - live in the country - wimax internet connection always live - 4 out of 5 bars signal strength all the time. Linksys wireless router always live - security shut off (connecting to an old computer with W98SE via wireless adapter). Heres the funny part - new computer (Vista64) connects, W98SE connects - even the WII connects, but ipod touch refuses to connect the internet. Pinged the ipod from router config -works fine and all IP address and static DNS match and echo back if you clear that network. Tried the 208.67.222.222 - no luck. Even tried FULL reset and reload. No Luck. Ideas anyone?
Finally! Got the Internet to work! Did two things - on the ipod network settings, REPLACE any DNS with the router IP address. ((Second, optional if you did what I did) I denyed all adhoc network connections - may or may not have been an issue).
my internet was working fine and then i put it in sleep mode then i turned it back on and it wasnt working and i turned it off wat nota nd nothing works ): can you please email me or something cuz this is really annoying and my internet wonr work idk why :/ and its like it deleted my ip address what not and i cant re enter it
one suggestion that i have read seems to be confusing. it says that you have to select DNS and then change the IP Address to some digits. but those two were individual buttons, right? so what am i really supposed to choose when some says that IP Address just won't let you select it but DNS do. if i chose DNS what shall i type in it after? this case is annoying to me because i have to travel a long distance just to connect to it but it just spoils my yearning for a wireless connection eventually. I haven't used yet this feature ever since i got this device. thanks anyway
i tried looking for a long time what to do and nothing worked. so i just unplugged my router for 2 mins and plugged back in.(while my ipod was off) then i just turned ipod on and it worked :)
Hey there, I just got an Ipod Touch 8gb and I finally got the internet set up and working so I thought. There is a check mark and the wifi signal shows up. I am able to get on to my email and check my email under gmail, but I cannot get onto anything else. When I try to get onto safari, it says that the server cannot be found. What do I do so that I can actually get onto the internet, not just my email?
hey guys you have to go onto the 'static' bit to change the ip
i got the new ipod touch 2g. I went on the internet quite a lot but all of a sudden it stopped workin. i took all ur advice but it still dosen;t work PLZ help! it's sooo boring without the internet
Hey i am experiencing the same problem if anybody sent you a way to fix and it worked please email me to let me know at fishboy_95@hotmail.com Thanks.
I was wondering does it cost ANY money to renew the lease and if I do renew the lease will i be able to connect to the internet for sure?
I just got an itouch i do not know how to connect my itouch to the internet that was the whole point on buying it. its driving me up the WALL! i swear. ive tried everything . Friends that owe one EVERythin but still nothin ! ugh.
I accidently erased my safari log in to wifi screen. Now whenever I go into safari it just says cannot access interenet. How can I sign in otherwise, or get that sign in screen back??
I got An I-touch 8G Yesterday and have been trying to connect to the internet ever since, I have an eircom Broadband modem and typed the password underneath but it wont connect me, Any Reccommendations???????
i used to have the same problem- full bar but no net connection!however when roaming around on my router settings, i found a quick and easy way to fix it. go onto the router page (192.168.0.1 or other)then go wifi settings and click WPA the second one down. The ipod doesnt like WEP signal. However i have now lost connection on my laptop, does anyone know how to make the laptop accept the WPA?
The DNS thing cant work for some reason. Can someone help please?
I'm serious need some help now, my ITouch 2G with 3.1.2 firmware can't connect to the wifi internet. I tried to reset the internet settings and many methods but it is still not work!! Is it because of the new firmware?? Can anyone help please?
The initial instructions on this page are good options including a hard reset. What I ran into is my network making appear as if I was connecting to my network but the password I was typing was actually incorrect. When I got the network password (as opposed to the system password?), it worked fine.
Thanks Mike! I added that clarification to the original instructions... that it's important to enter the wifi network password and not your computer's password.
I just solved my problem, after several hours of fretting I had an "Oh, duh" moment. It simply wouldn't automatically pull up the router information, it was giving me a wrong ip adress and subnet mask. You should pull up your information from your computer (look in the tcp/ip settings), go to wifi networks in the ipod, click the blue arrow next to your network, click 'Static', and then change the ip address to match your router, except change the last number. Then enter the subnet mask that your computer says, as well as enter the router's ip address and the dns server from your computer. This should work. I didn't have a problem until I updated the ipod software today... Don't know why it won't set on it's own. Hope this helps somebody save a few hours of searching.
I don't know what's wrong with my new iTouch 3rd gen. 8gb, but it can only access the internet when connected to secure networks. whenever I use a free wifi, it just keeps saying no network connection and also something like "invalid argument". My sis has an older version of the iTouch and hers works fine with free wifi. what the heck? anyone got any ideas?
If you go to- Settings Wifi network Click the blue arrow on your network Click on static you will be able to change the ip address
hey guys, I have a linkys router at my home, and I connect to the internet wirelessly no problem, but when I try to get on the internet or the itunes store or anything I get this message saying "cannot open itunes store" invalid argument can anybody give me any tips?
k, i connected fine on linky's (which i know is FREE, or basically needs no password). so it worked perfectly fine, then when i tried connecting at home.. it asked for my wep key, i put in the CORRECT key, & it was going great. then when i TRIED using the internet, it said "invalid argument" or some shit. I don't know what is wrong with my ipod but as far as i know, i AM NOT satisfied, BUT i do like the way it works.. i just wish the wi-fi crap would work. but other than that, itunes & all the bullshit works [x
My 3rd gen iPod only works on my home router if I take the WPA/PSK setting off which means no security. A WEP setting works but isn't very user friendly. I have tries typing the usual passphrase in but it doesn't work. Help!
Thanks so much for the free dns...i ttotally worked1 I ahd been connecting to my job's wifi network but for some reason could not connect all of a sudden. changed the dns as you explained and am now connected.
i recently acquired an ipod touch. it works great and it started to work great with the wifi. I was able to connect to my email accounts just fine but now i get this failed to conect to server message. Can you help. I tried the forget and reload to see if that would help and it didnt. I am able to get the emails at my moms just fine but not at home. I do have everything else working. Youtube, safari, maps and all internet programs. Thanks
i connected to my internet i typed the password and everything and it shows the IP Address and the Subnet Mask numbers. but the router number wont show and the Dns please help what do i do?
I got the Ipod touch for Christmas. I was happy with it until I tried to connect to the internet. First it took me 4 hours to figure out what the password was to my router, finally I thought my problems had been solved I had the WIFI signal which was strong but much to my horror I still couldn't connect. After trying for an additional 3 hours, I had read the manual on apple's website, different blogs etc. I was ready to give up, a last ditch effort I came across this forum. I changed the DNS address to 208.67.222.222 , and just as others have posted I was immediately connected. Thanks a million.
This is ridiculous. I'm getting the exact same message over and over again, even though I KNOW the password I'm giving is the correct one ("unable to join the network Livebox-33D0, Dismiss"). I'm honestly at the end of my tether. I'm "this" close to throwing it off the wall. What's the problem? My Touch or my modem/router whatever? None of the above suggestions have worked. Could I please get a straight answer? Thanks for all levels of help.
hi everyone i had connected my itouch to internet through ad hoc connection between hp laptop vista 32 bit for the first time .it worked fine. but the second time i connected it connects and does not go to net. wifi bar shows up.pls help thanks in advance.
I go to Settings Wi-Fi, Blue arrow, dns, but it doesn't let me change the IP adress..Please Help
I did the setting step, wi-fi, blue arrow, DNS, but it won't let me change the IP Adress
My internet was wroking fine , then it suddenly stopped working . Whenever i go to app store / itunes and safari its says " Invalid Arguement " even if i do have connection . whats wrong with my itouch , please reply back ! :|
Well i have been able to use my internet on my ipod touch at my home, i am connected to our internet which is Belkin. For some reason it wouldnt connect and now the network just dissapeared. I cant connect to any other server because i dont know there password. Please help!
when i got to my nans house i can connect to the internet on my ipod touch 8gb 3g but then when i get home and i try to connect i cant. I type in the wpe or web address (they are both the same), i know that they are right as i caould connect to the internet on my ps3 with the same password. When i type in the WPA address it says unable to connect then at the bottom it says dismiss. How can i get it to work?? please help
I have the same problem only I dont even have the option to click or tap on WIFI and after that it says NOT CONNECTED even when im standind right next to my router, What should i do?
i put in my ipod touch password for the internet and it says connected but i try to go on safari but it doesnt work
well, my ipod was working just yesterday and when i woke up this morning i tried to use my facebook, myspace and twitter apps but it said there was no internet conection! so i tried Safari but that also said it didnt work! so when my brother got home i asked him to go onto the computer and try and see if it was the router that was stuffing up. He did that, and it turns out my ipod was stuffing up! i really need help! like heaps of help! please help me! its happened before when the power went out but that was the routers doing, but there was no power outage, its just my ipod
that same thing happened to me just take it to the nearest nano store they can renew your account and it works perfectly after that. your welcome love kaytee.....
ok i have tried everything to fix my wifi thing it says it is connected and full bars but yet it said server stopped responding. wtf do i do... i worked last week now it doesnt... im so reaady to get a zune cuz ipods are shit!!! everything goes wrong i hate apple... its a freekin joke wish there was a way to get my money back
how many feet do you have to be in until you are disconnected?
Hey I know exacly what you're talkin about I'm going through that also. Unfortunately, it still doesn't want to get wifi. I put in the passwords that "Jake" put, and yes, they did work but it still doesn't open anything that has to do with internet. So please help! :)
You are my new hero, Ricky. You helped me when I first got my iPod touch, and now when it has randomly stopped connecting to our WiFi you step in and save me again. I'd be lost without you!
I updated the firmware on my old Linksys router and used the DNS trick - now I'm connected and happy :) Depending on your model router: http://www.linksysbycisco.com/US/en/support/WRT54G
I have the same problem with the "invalid argument", and I tried to do your solution but it didn't work. I tried typing that code into DNS. and nothing happened.. and it won't let me select the IP address box to type in in there? helppp
I FIXED THE PROBLEM after a few min talking to apple over the phone the problem was the encryption of the router I changed it from WPA to WEP and it connects to the internet and app store such an easy fis the WPA was using its own IP adress or something other than the ipods IP adress the tech said try it it worked for me
hi i need help. I connected my itouch to my router and it sasys that i am connected but when I go on safari or youtube it doesnt let me go on. HELP!!
on my ipod touch it has the ip address the subnet mask but not the router DNS search domains or client id can i get some tips or plzzzzzzz
On my itouch 8gb when i go to the wifi it wont let me choose yes or no it just says no wifi can somone help me asap send to my tmail plese Shakare@tmail.com
when i put my password in for the connection it comes up not found or some other message, know do i need to reset my router and try it again.
I actually had my iPod touch working well at home but was never able to connect to public wi-fi spots. The Open DNS settings allowed me to access these points. However, now that I am at home again I can't access the web anymore. The Open DNS settigns won't work on my home network and I stupidly didn't make a note of my working setting before swapping them with the Open DNS settings. Any help would be appreciated.
Thanks this guy is awesome!! I bought a new i pod touch today!! Im glad i found the solution after trying a couple of hours.
okay look...so i move back into my house and my ipod works with the wifi but then i accidentally press forget this network. now the network shows up with full bars and everything but when i go to connect two swirly things come up and then it connects for about 2 seconds then just disconnects. wtf. ive tried so many things. sometimes it will stay connected or so it says but then i go to do internet stuff and its not even connected. so im pretty much just angry as ever so if someone could help it would be appreciated.
I used your open DNS solution for the "invalid argument" thing. Now instead of saying "invalid argument", it simply won't load. Help?
Oh my god! First comment, thanks a bunch! After 2 weeks of not connecting to the internet, I finally did!
hey guys i just got an ipod touch and i tried to connect it to the wifi here at me house but the wifi button isnt even highlighted so i cant click it :/ plz help
hello, i have recently got an 8GB ipod touch in december. i haven't had any problems with it up until now. when i first got it i connected it to wifi, it worked great. but now, it doesn't work. i made serveral attempts to put the password into it, but it always says unable to connect to whatever my network is. i tried the WEP, but that doesn't work. i have singal, i always have up until now. can anyone who knows this please please please give me any suggestions? thank you.
omg thank you soo much i was going crazy without the internet connection but still having wifi connection. idk it was as simple as renew my lease. thank you soo much.
I have been cennecting to my home network and surfing the internet for over a year. In the last few days I can only get a signal if I'm within a few feet of my router. It is full strength but if I leave the room it won't even recognize a network. I've tried everything in this thread and reformatted my ipod touch. It still has a very limited range. I only have one other computer in my network and it is at the other end of the house and it gets a strong signal.
well so far so good, I've got a new ipod touch 3rd gen. that connected great to my at home network but when I got to work it would not connect, I happen to work in a place with free wireless so I knew it didn't need a password. I did try once and failed turned it off brought it back up and re-enter the info and realized I had added 1 too many 2's. and it was entered in the DNS space. thanks
ok, so i've read all the comments posted on here. i don't understand why there is any mention about the dns being selected because that's not where you enter the ip address???? i am so confused on this. all i keep getting on my ipod now, is that it's an invalid arguement, and youtube won't connect either. i have full strenth on my wifi signal. where do you type the 208.67.222.222 into the dns field? in static? we all just need a little clarification here. lots of questions have been asked, and none have been answered. i'm not a newbie, and i'm not a dope, i usually can figure this stuff out myself, but i'm having major difficulties here.
I managed to get mine working by resetting my router, worked a treat. Thanks
every time I try to download an app it says cannot connect to itunes store try agian, but my itunes store works fine
Do we type in the access code or the pin code?
I have the 1st generation ipod touch. It will not connect to my wifi in my home at all. I've updated it, and tried every button possible.. won't work! HELP! =/ e-mail me please!! eaton_k7@hotmail.com
my itouch shows full bars for wifi but when i go to internet,youtube, or facebook it says cannot connect. i type in the password but it deosnt work and its the right password, WHAT DO I DO?!?!?!?!?!??!?!?!?!
Maybe this will help (?) : Settings > General > Reset (option in the bottom) > Reset networksettings That's something like a hardreset just for the network, hope it'll work for you guys...
Out of all of the suggestions, this is the one that worked. Thank you!
hi i have an ipod touch and i try connecting to the internet from home. it has a strong signal and everything but when i try to click on a link or try going to another website it just says "connecting" i don't get it. i've tried this at other places too but it still doesn't work. HELP!!!!!!!!!!
I have had my Ipod touch for about 6 months now. I have not been able to get wifi at home, even though we have wifi. My parents have set a password on the wifi, but I know the password and it still will not allow me to use the internet. Why?
you could also use google's dns? It's much easier to remember: 8.8.8.8 and 8.8.4.4
hi I did what the first commentor said and it worked...kind of. For some reason search results come up on google but i can't get to the actual website. I don't know whats wrong. :(
i connected mine and it work fine.. but the wavy blue sign at the top left wont show up.. pls help
worked so well!!!! thank you so much! now i dont have to restore my damn ipod!
yo pleassee i need help i try to log in and od everything you said so.. but it still wouldn't work it says not connected help mee what's wrong whit this crappy crap??:(
hey pleas help me i uprgraded to itouch 0.S 4 and nothing and i mean nothing having to do with internet will work pleas help me out here
So on my cpu and my ipod I am connected wirelessly to the internet. On my cpu I can get on the internet but on my ipod it says that I am connected and shows the bars but will not allow me to get on the internet or play my online apps. I used a password and all that to get in.
What worked for me after trying everything was turning off wifi on the ipod then rebooting the router. After router has rebooted I then turn on my wifi on the ipod and tada! it worked....but I turn off the wifi on the ipod BEFORE turning off my ipod every time. For some reason when I turn off the ipod with wifi on it locks up my router every time. HTH
okay i have never before expirienced trouble with the wifi on my ipod but now when i go to connect to my wifi it doesn't give me the option to join it...it's really frustrating!
ok. my pod touch says that it is connected to the internet but whenever i pull up safari or the app store, it says that it isn't connected the internet. i look at the ip address on my ipod and it starts with 169, then i look at the one on my macbook and it says that it begins with 192 and it works fine. please help!!!!!
my problem is after i connected to my wifi and went to my yahoo page on safari.it tells me Safari cannot open the page. the erro was "Operation could not be completed.Invalid argument.
I've tried changing the DNS to that code you showed but it still isn't working, I've been looking everywhere for a solution and everyone says similar things as each other :( everything is connected it shows it's connected, the signal bars are up, but when I go onto safari and try to connect to internet it says "safari cannot open the page because it is not connected to internet." though I check it everything is fine I've reset everything I don't know how many times due to following everyone's advice nothing is getting it to work I've even restored it on itunes. any advice would help, thanks :)
I am right next to a Wifi router, yet I still can't access it. I go to Settings -> Wifi -> (wifi name), it shows 2-3 bars, I type in password but I can't get in. Help?
I've tried the way of changing DNS. It doesn't work. After searching, I found another way: 1. go to settings---safri 2. change the fraud warning, JAVA script and BLOCK pop-ups from"on" to "off" 3. then you can successfully link to website but I don't know if it is the most correct solution. try it!
I've tried the way of changing DNS. It doesn't work. After searching, I found another way: 1. go to settings---safri 2. change the fraud warning, JAVA script and BLOCK pop-ups from"on" to "off" 3. then you can successfully link to website but I don't know if it is the most correct solution. try it!
Hi guys I just did it my self after 2hours of trying. So to Wi-Fi ,then pres OTHERS put your network name,then select security on WEP put password and you done. Good luck..;)
When I try to charge my netbook (ASUS EEE-PC),it will not take the charge. I have to wiggle or hold the cord so the computer recognizes it. The blue light is lit on the charger so there is nothing wrong with the charger. I've even tried my extra charger and I am still having the same problem. Why is this doing this? Do I need to buy a new battery?
I read through all the comments and tried on my itouch, but nothing worked. I had internet access fine this morning, but once I got to campus, I had the blue connection waves, but it kept saying that I was not connected when I used Safari. Even when I came back, it recognized my connection, but wouldn't let me access the web. BUT. This worked for me. :D (Source from apple support) Reset network settings by tapping Settings > General > Reset > Reset Network Settings. * Note: This will reset all network settings, including passwords, VPN, and APN settings. Hope that works for some as well? :)
go to bottom of screen where it says local area connection go to support click on details and there should be 3 different dns numbers, the one thats on your ipod you can change to a diffrent one that is on your computer enter it in you dns field in setttings on ipod you should have internet acsess on ipod now
how come when i am connenceted to the internet at my house it wont let me go on the app store or itunes or anything please help
To the first commenter: I have a variation on this that worked for me, SO FAR. Just changing the number from one setting to the other didn't work at all, so I had it forget the network and re-entered the information for my network under "other". Then I looked at my DNS number, and it was actually two DNS numbers. The first one was followed by a comma and and a space, and then the second one was entered. I tried just adding another comma and space, then your OpenDNS number, and saved that. Now everything on the entire iPod 4G is working faster! I saved the number as a safenote in my RoboForm app, both on my computer and on the iPod.
hi when i type in my password it says unable to join network my dad has tryed everything and it just wont work but it works at the local library i need help please what do i do????
I'm having the same problem. I changed my dns # to 8.8.4.4 and it worked great for a couple of days now its not working again. I wan't my money back , this sucks. To those of you who say you have been dealing with this issue for a year , why did'nt apple refund you ,replace your product or fix it? I hope they do not give me a hard time.. I want to return it tomorrow.
Thanks SO MUCH! This really helped alot! Thanks x100000!!
Hi erm, I have done what you said about changing the DNS, but it won't let me click IP adress, unless you mean the IP adress as the DNS? Anyways, I've had my ipod touch for quite some time now, and I've never been able to connect to the internet, but all the dudes I know can connect and its just me.. its really frustrating! It has the tick at the side of linksys, my connection, when I clicked it, but at the top it didnt have them bars people are talking about at the side of the word iPod, top left hand corner.. yea mine doesnt have them freaking signal bars god dammit! Help? I would really appreciate it, I cant even download apps or anything without this internet! Please help!xx
everything i try to get connection doesnt work. i have 4 out of 5 bars and a full connection on my ipod. and when i enter in safari, it will say "cannot connect to the internet...." please help!!
The very first thing I would try is rebooting the router. AKA unplugging it, waiting 30 seconds,and plugging it back in. I hope this works for you. People go erasing everything on their Ipod but DO NOT do this. This will not work and everything will be gone. Please follow this advice and you're Ipod might just connect. Good luck!
I can connect wirelessly to the internet, but can't connect when it's actually connected to my computer. I'm trying to update my music, but it keeps saying it can't recognize it because it's not connected to the internet. I definitely have a strong signal, and am connected through my router.
i can go on settings then find my connection so it has a lock on it so i type in the code from the side of my box press enter but it still dosent work !
Simply forgetting my secure network fixed the problem. Thanks man.
My ipod touch has all of a sudden stopped connecting to the internet. I've had my ipod touch for 6 months and its worked fine until now. It appears to connect to my home wi-fi, with all the bars showing, although when I go into my settings and click on my wi-fi network, it only has an ip address & subnet mask filled with numbers? I have tried resetting the network and also all settings, plus I have tried putting in what you have suggested (IP Address 208.67.222.222) and still there is no improvement. Can you please help, this is so frustrating, I cant understand why or what has stopped this from working all of a sudden?? Ive just been out & My ipod touch seems to work outside of my home as I logged onto my sisters wi-fi and it worked fine but once back home it keeps saying there is no internet connection even though the wi-fi appears active! Please help! many thanks
If all else fails, turn off your router's wireless security, then connect with your itouch. Doing so enabled me to discover the correct ip address, dns, etc for my router. Then I turned wireless security on and connected again. There was still a bogus ip address listed on the itouch, and it had a wireless connection but would not show a web page,etc. I then instructed the itouch to forget this wireless connection, and voila, the correct ip and dns addresses appeared, and safari and mail worked. Can't really say why this worked and resetting all network info did not.
ok so in my internet connection settings (when i click the blue arrow), it shows the "IP Address" box with numbers in it, the "subnet mask" with numbers in it, then the "router" box is EMPTY, the DNS i have it set to 208.67.222.222 like you said. then the "Search Domains" box is EMPTY, and the "Client ID" box is also empty. and i cant connect to the internet even after doing those things. is it because those boxes are supposed to be filled in? please e-mail me at fireballbigman65@live.com
ok so in my internet connection settings (when i click the blue arrow), it shows the "IP Address" box with numbers in it, the "subnet mask" with numbers in it, then the "router" box is EMPTY, the DNS i have it set to 208.67.222.222 like you said. then the "Search Domains" box is EMPTY, and the "Client ID" box is also empty. and i cant connect to the internet even after doing those things. is it because those boxes are supposed to be filled in? please e-mail me at fireballbigman65@live.com
I have had my iPod Touch since Christmas and have been able to use the wireless at my home just fine. Earlier today I shut the WiFi on my iPod off because the Internet was slow on my laptop. After turning the WiFi back on I am unable to connect to the internet. I type in the password (which i know for a fact is correct) and it says 'Unable to join the network'. What should I do?
i changed the DNS to 208.67.222.222 but still dont work, i forget the network and still dont work, i do the renew lease and nothing happened, i restored my ipod and nothing happened(my ipod was jailbroken until i get this message from wifi) please help me! i'm having this trouble since yesterday and i was almost all day trying to fix it but it doesnt work, all my other apps run perfectly.
i just got a new ipod and i have a wifi network but when i put the password in it worked. i tried to go on an internet using app but it says that im not connected to the internet. i clicked the blue arrow in settings but it wont let me select the ip address and change it. plz help me...
I am clueless about wi-fi. I recently (May 2011) purchased an iPod touch. When I choose settings, and then wi-fi - usually about 5 to 6 choices come up (I live exceptionally close to two cell phone towers..is that why?) Right now my choices are: 103, Bridgette Buntin's (listed twice), Claptrap, Moser and sometimes I see one that starts with PS3 followed by a bunch of numbers. In any case, when I choose one, it asks for a password. What password? I have no idea what to enter as a password. I've never dealt with wif-fi before. Help!
I have my wifi at home....Ican connect but when i go to safari it says 'Cannot Open Page' but my signal is 2 bar... Please Help Me!!!!
same with mine but i have all bars ... PLEASE HELP ME !!???
Same here i have all bars too!
what if i already press the renew lease on the ipod and it still did not let me on the internet
my internet has worked every sine today and the electricity went out and when it came back on i could not get on internet i changed my ip adress it worked for a little while then i went to take a shower and when i got out i could not get on it anymore and i tried to change it again but now it dont work can somebody help me
So I'm trying to get into "safari" on my ipod touch. But everytime I press the app, this pops up.... "Increase Database Size? Do you want to allow http://help.apple.com to use up to 25MB of storage on your iPod touch?" The options are "cancel" or "increase". If I press "Increase" it does nothing... But even if I press "Cancel", it still does nothing. I need some help please :/ Thanks
Please Help! ihave a new ipod touch but when i try to connect to the internet it says it cannot find the server although it is recognising it in the wi-fi settings and the signal is strong.i can pick up a neighbours router which is not password protected and connect to the internet no problem.i also have a laptop which also work fine.any suggestions?
Please Help! ihave a new ipod touch but when i try to connect to the internet it says it cannot find the server although it is recognising it in the wi-fi settings and the signal is strong.i can pick up a neighbours router which is not password protected and connect to the internet no problem.i also have a laptop and ps3 which also work fine.any suggestions?
i still cant get on and i dont know my password soo.... HELP MEEEEEEEEEE
sometimes my iopd will say unable to connect wen i am in the same room as the router. why does this say that????
so many probs with the itouch wi-fi that i cant beleive Apple is not even able to get a fix on these issues, they're too busy counting cash than worrying about our bleating, screw Apple
Rite. My IPod Touch 3G is connected to router, got all bars at top left of the screen but when I go on anything that requires internet on it, anything related to itunes will just have the loading sign and safari says: Cannot open Page safari cannot open the page because it is not connected to the internet and you tube says:Cannot Connect to YouTube can anyone help me please :'(
mines to but i cant find a solution did you get yours yet if you did please help me
ok so in my internet connection settings (when i click the blue arrow), it shows the "IP Address" box with numbers in it, the "subnet mask" with numbers in it, then the "router" box is EMPTY, the DNS i have it set to 208.67.222.222 like you said. then the "Search Domains" box is EMPTY, and the "Client ID" box is also empty. and i cant connect to the internet even after doing those things. is it because those boxes are supposed to be filled in? please e-mail me at kathywaterman@aol.com
My sons Ipod touch will not connect to the internet. when u click on our wifi router the ip address is empty along with the rest of the items are empty. its not picking up the wifi anywhere. i have reset my router any ideas? Thanks
I did everything that you said like I connected to my wifi and put in the password...but when I select youtube or the safari it says "unable to connect because ipod is not connected to the internet". Why is it doing this???
my ipod is at full wifi but it sais i am not connected to the internet witch is so any help will be welcom thanks :):):):)
my ipod connected to the internet from downstairs for like two years and now that i got the new update it will only connect from about five feet away
I have an i Pod touch. I have a problem, I couldn't connect to the internet even at my house with full bars, whenever I try to open safari it says that "safari cannot open page because it is not connected to the internet" please help me at anwarpk4@gmail.com
I have a problem, I couldn't connect to the internet even at my house with full bars, whenever I try to open safari it says that "safari cannot open page because it is not connected to the internet" please help me at varisps1@gmail.com
I am trying to connect my sons ipods to the internet. It says that I am connected with full bars, but when I go to Safari I get a message saying that It can't open the page because it is not connected to the intenet. I tried entering the 208.67.222.222, but it would not work. What am I doing wrong. please email me at stgermains@bellaliant.net Thanks
Hi I just got an ipod touch about a week ago and earlier today i was on the internet and all of a sudden it said that is couldn't open it cuz i want connected to the internet so i tried a few times and still nothing so i powered it off and when it came back on i went to settings to click on a wifi network and where is says wifi next to it says no wifi and it wont even let me click on it. Please help... Im lost on how to fix it.
my ipod it wont even pull up the networks once i go to settings beside of wifi it says no wifi when i can get on my laptop with ease! What do i do?
THANKS, IM CONNECTED NOW!
I was having the problem not being able to connec the itouch to the internet via a wifi connection just like everybody else. I've searched all over the internet and tried every recommendation that was offered and nothing worked. I have a Linksys secured wireless router setup at the house. I was able to connect to wireless router by putting in the password but was getting the Safari unable to connect to the internet error code. I tried resetting the network via setup no joy, tried putting in the 208.67.222.222 DNS ip address didn't work. I played around with all the setting on the phone and nothing worked. I had my router setup to only accept three connections...1 the computer I'm writting this from, 2. my wife's laptop, 3 my daughter's laptop. I figured since my daughter's laptop was off that connection would be available for the I touch but that was not the case. So I went back into the wireless router settings and changed it to 4 and boom the itouch immediately connected. I watched the IP numbers change to the correct 192.168 vise the 165...numbers it had been. I hope this helps some of you I totally understand your frustration. I was about to go back to where I purchased and get somehting else. Just to clarify you have to go online into the wireless router settings. If you don't have or have forgotten the password to access it give linsys a call and they can walk you through it. I didn't have the mac address filter turned on either. Anyway hope this helps, good luck.
I have tried the above solutions. Still not working. My IP address won't change from 169. I have restored it and it still won't change. What else can I do?
PLZ HELP!!!!: I have an ipod touch 2g with 4.0 firmware. I have a wirless Netgear wirless router which is NEW. I can connect to wifi with laptop and get working internet, and used to be able to connect with itouch, but has now stopped working. When i type password in which is a WEP, it joins sometimes and shows an ip adress of 169.xxx.xxx which is obviously incorrect and a subnet mask of 255.255. and so on, but there is nothing in router or DNS, and i hav e tried resetting router, resetting itouch and even done firmware restor on itouch but stil does not work. It then sometimes will accept wifi and say FAILED TO JOIN NETWORK, or if i open safaria and try to connect directly say INCORRECT PASSWOR. I Have tried to put it in manually i.e using static but does not work. I HAVE SEARCHED THROUGH HUNDREDS OF FORUMS AND GOOOGLED IT AND NO SOLUTIONS HAVE WORKED!!!!!!!!!!!!!!IN PREVIOUS TIMES IT HAS DONE THIS BUT HAS ALWAYS WORKED AFTER I RESTORE ITOUCH OR RESET ROUTER!!
I used the dns code to get my wifi working. cool. but now i cant sign into facetime.. it takes forever trying to log in and then it pops up saying could not sign in please check your network connection and try again. HELP ME PLEASE!!!
i have a router d-link version 2.05,and my ipod touch is 4.2.1 version. before even a wifi has a password or non i can connect. 4 months later i cannot connect anymore to a wifi if it does have a password, but if non yes i can connect. what shall i do to access in this problem?
You should mention above that Fix #2 ALSO ERASED ALL CONTENT, just as a restore would. SO, now all my content is gone (luckily it's backed up in iTunes at home), AND I still can't connect to a public network. That was my original problem. I can connect to my secure network at home but not to public ones. I keep getting an IP address starting with 169, which means connection error. Thanks a ton.
cant get wifi to turn on it wont even do anything when i push wifi the bar is gray its like it dont have it on there but i know it does. same for blutooth but everything else works fine wats the problem
It will not let me edit the IP address or Subnet Mask? this is an Ipod touch 8GB
sigh... nothings working, it's been working fine for months until I come home one day, I've tried EVERYTHING on this page, nothings working :/
i have tried everything you have said here and nothing is working. It's saying there is a connection but no ip address is coming up nothing, i put in the dns you suggested and nothing. I'm ready to throw it through a wall. I even reset my router. Please help me.
4 ipod touches or iphone 4s in house. All fine with our WI-FI except one. Password fine. Full Bars for available signal. Have added the suggested DNS code, (thanks), but did not fix problem. Have restored factory settings, (but I did do a back-up first - which may be the problem if it saved the bug...)and have also tried the suggested tip of going under settings/general/reset etc to no luck. Lastly tried re-setting our WI-FI etc to problem iPod Touch and as still no joy tried "forget this network". Any other suggestions?
"Forget this network" thing worked for me. I had been trying to figure out on my own. Shutting it down, syncing it, renew lease... it would not work. Your advice worked instantly. Now if i can just figure out why my time and date keeps changing.
Hi. How do I change the IP number - it won't let me select it. Thanks.
THANK YOU SO SO MUCH!! IGOT IT RIGHT AWAY ... THANKS TO YOUR INSTRUCTIONS!!! SO EASILY READ TO UNDERSTAND...