Selling your Blackberry or just want to get it back to it’s original factory settings? Here’s an easy way to do it using a built-in menu option.

Selling your Blackberry or just want to get it back to it’s original factory settings? Here’s an easy way to do it using a built-in menu option.

Find the Settings folder on the main Blackberry screen, and select the following menus:

“Options” — “Security Options” — “General Settings”

In the General Settings screen, press the menu button (the button to the left of the track ball) and select “Wipe Handheld” from the popup menu.

Confirm that you want to erase all data on the Blackberry, and be sure to select the option to include any third party applications that you might have installed (e.g. Google maps or the Opera web browser).

As a final confirmation step, you’ll be asked to enter the word “blackberry”, and then the resetting process will begin.

It takes a minute or 2 to wipe a Blackberry clean, which resets it to the original factory settings and removes all address book entries, photos, videos, etc.

28 Comments

  1. Leana
    January 26, 2009,

    You rock! Thanks a million.
    You rock! Thanks a million. All other sites had some complicated way of doing this :o)

  2. Anonymous
    February 20, 2009,

    This was great, better than
    This was great, better than anything I could find at the carrier’s website or BlackBerry’s website.

  3. Anonymous
    May 20, 2009,

    I agree with the other
    I agree with the other comments, this was the best answer for wiping my old Blackberry. Thanks!

  4. Anonymous
    July 27, 2009,

    Wipe it clean
    This cleaned everything off my BB. Easy to do. Thanks for the help.

  5. Rohit
    July 31, 2009,

    Blackberry Factory Settings
    Thank You Ricky Sir.

    Sir, your instructions really worked and made the job easier.

    Cheers!!!!

    Rohit

  6. Anonymous
    August 25, 2009,

    This might be a dumb
    This might be a dumb question but does this wipe out your phone number too? I already have a new phone with the number as active, so if I do the reset here, does it make it completely blank, number included so I can sell?

  7. Anonymous
    September 8, 2009,

    doesnt delete media
    Hi, followed your instructions. media is not deleted.
    still see my pics and videos.

    just a FYI.

  8. ochin
    October 27, 2009,

    thanks..
    Hei, thanks alot..
    i’m so so thank you for the information. finally i found the way to reset BB 🙂

  9. Anonymous
    November 26, 2009,

    thanks so much for the reset
    thanks so much for the reset blackberry walkthrough:)

  10. daryl
    December 1, 2009,

    Reset a Blackberry to factory settings
    Thanks for your help. Went to Verizon they couldn’t help!

  11. Anonymous
    December 7, 2009,

    Thanks
    I have been sitting here trying to figure this thing out for hours and your simple instructions took less than 2 minutes to wipe the BB.
    Thanks Again

  12. Brooke
    January 15, 2010,

    Thanks for your help. I have
    Thanks for your help. I have been trying to figure this out all night!!!

  13. njo andy
    January 25, 2010,

    Thanks dude, your tip is
    Thanks dude, your tip is absolutely superb. I wonder why RIM’ has made things so complicated, by hiding the word ‘Wipe handheld’ under the pop up menu

  14. Kelly
    February 17, 2010,

    Brilliant
    Thanks for that, can sell my BB with confidence now!

    Cheers

  15. Zahed
    April 3, 2010,

    You rock. I wish i could go
    You rock. I wish i could go to it on the first day when i wanted to reset factory setting……

  16. Jeanie
    April 24, 2010,

    Thank you
    This was perfect!No hassle at all.Thanks for the easy walkthrough.

  17. Shannon
    August 2, 2010,

    Awesome! It totally worked!!
    Awesome! It totally worked!! Been wanting to sell my old bb but couldn’t figure out how to erase everything without doing it manually one by one… Thanks a lot!!

  18. Carynne
    August 17, 2010,

    bb wipe
    thanks quick and easy to do..

  19. anne
    September 23, 2010,

    thank you ! super easy and
    thank you ! super easy and worked great.
    giving my phone to a friend and didn’t want all my stuff on there.

  20. Shaina
    September 27, 2010,

    Thanks So Much !!! You rock
    Thanks So Much !!! You rock !!!

  21. Morey
    December 6, 2010,

    I would like to have the browser working
    I have a blackberry 7130g that has undergone some pretty much wiping. currently, non of its browsers and other input software that originally came with it are working. How do I get to restore it back to what the manufacturer made it to be?

  22. Melissa
    December 29, 2010,

    Actually this doesn’t reset
    Actually this doesn’t reset to factory settings. I’m having trouble with my blackberry and have tried the wipe several times – when it’s finished it still has old email accounts I had set up on the BB and also has media, pics, etc. – supposedly there’s anoher way to get to factory settings, still searching

  23. abdilkareem
    February 27, 2011,

    I need help here guys, i
    I need help here guys, i never tried this wipe thing before, if i have a backup folder, and i wiped my blackberry, then ????? restored everything, will it work??????

  24. Charlotte
    July 25, 2011,

    :@ this did not work for my
    :@ this did not work for my blackberry, i want to wipe it but when i go to security options there was no opition ‘general settings’

  25. Anonymous
    July 27, 2011,

    This was simple and easy.
    This was simple and easy. Thank you.

  26. Blue Skies
    October 11, 2011,

    Superb – worked in 2 mins .
    Superb – worked in 2 mins . thanks very very very much !!

  27. Anonymous
    January 29, 2012,

    wipe blackberry.
    thanks soo much.. easiest suggestion so far.

  28. Anonymous
    April 30, 2012,

    my blackberry was stuck on
    my blackberry was stuck on loading screen so performed factory reset.Now all i see is list of everything on my phone but nothing working..Can you help??

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