Find a solution that solves 85% of the problem for most people

In a previous life I sold and delivered technical training for Jive Software for several years, traveling around the world teaching Fortune 500 companies how to enhance their business using social. I quickly discovered that an effective training program has to be flexible. What worked for one company missed the mark for another. So I adapted and built out more…

Transfer photos from my Sony Ericsson W350i phone to my computer?

I have a Sony Ericsson W350i phone which I have updated with current software from Sony (no MicroSD installed – photos are in phones memory). I have tried unsuccessfully to transfer photos from the cellphone to my PC. I have Vista Home Premium. Tried to transfer through USB alone & using my various photo editing software programs. Downloaded Sony’s suggested…

How to view DVD movie clips on your cell phone

DVD movies can be converted to standard 3gp video format, which is the format used by video-enabled cell phones and other mobile devices.

How To Set Up a Firewall on Centos 6

Centos comes with a powerful firewall called iptables, that gives you very granular control over access to your server. Iptables is basically a list of of rules that tells the system what connections to accept or reject, and can protect both incoming and outgoing connections on specific ports. Set up an Escape Route Before you do anything with iptables, make sure…

How much do you think my old computer is worth?

Question: How much do you think my computer is worth? The specs are: 384MB of RAM 1.8GHz Intel Pentium 4 Processor 38GB HD 52x CD-R Drive Floppy Drive Updated BIOS I’m selling it because it is aged, and I recently bought a 3.4GHz system that’s much faster. Answer: That’s still not a bad system for young children to play games…

Precious family photos lost

Hello Ricky, I hope that you can help me! I have lost maybe two thirds of my precious family pictures. Can these be retrieved?

My computer turns on in the middle of the night

Question: I noticed recently that my computer runs in the middle of the night. I turn it off before I go to bed, but it starts up at around 3 in the morning. What is it doing and how do I turn it off? Do I have a virus?

How to set up a Word Mail Merge for Kinkos Mailing Labels

Setting up your own mail merge template using Word and Excel is fairly easy and you can save you a lot of money at the print shop by doing it yourself.

How to create a ring tone for free using iTunes 10.2.1

It’s easy to create ringtones for free with iTunes using the steps outlined below, and then you can upload them to your cell phone with a USB data cable or a Bluetooth connection.

My Top 10: Mobile Essentials for Traveling Road Warriors

I’ve built up a respectible arsenal of gadgets and devices while traveling around the world. Some are necessities, and some are just to keep my sanity on longer international trips.

Don’t let your computer get Boo’d this Halloween!

How to protect your system from computer viruses that are often picked up from seasonal web sites that you or your kids might visit during the Holidays.

iPod Sound Quality

Question: I’ve resisted buying an ipod so far because I am an audiophile and I hate the idea of compressed music, which I equate to poor sound quality! Can you transfer whole CDs directly into an ipod from a CD player without compression?