Cell phone screen is broken - how do I transfer pictures?
Question: I need to move some pictures from my phone to my PC. I have a usb cable, but I can't see the screen on my phone. AT&T sent me a new phone but need pictures off the old phone. Can you help me with this?
Answer: You can still transfer pictures from your cell phone to your computer if the screen is broken, by using your usb data cable and driver software to handle the transfer (which doesn't rely on your phone menus or screen).
The usb cable will connect your phone to your PC, and the driver software will show you a list of all the files on your phone. That includes photos, ring tones, contacts, and videos (if your phone plays videos).
Here's what you'll need to do:
1. Turn your cell phone on and connect it to your computer.
Any USB data cable that fits the standard USB port on your phone and your computer will work, so there's no need to go buy an expensive cable. It will also charge your phone while it's connected.
2. Start up the driver software that came with the USB cable.
If no software came with your USB data cable, then you'll need to purchase that separately, since Windows needs the right drivers in order to recognize your phone.
A couple programs I've tried and recommend are DataPilot and also Ringtone Media from Avanquest (handles picture transfers and ringtone creation/transfer).
Both of these works with all major phone types and will show you a list of folders on your phone containing photos, music (ring tones), contacts, and videos (if your phone supports video).
3. Select the pictures that you want to transfer.
Hold the Ctrl key down while clicking on each photo to select more than one, and you'll be able to transfer all of them in one shot (shown below using Ringtone Media).
4. Click the Transfer button to copy them to your PC.
You'll be asked where you'd like to save the pictures on your computer, and then you can copy them from your phone to your computer.
You'll also be able to delete them from your phone if you want to make sure they're removed.
When you're finished transferring these pictures to your computer, you can turn around and connect the usb cable to your new phone and transfer the files to your new phone.
Hope that helps!
Here's a link to get a copy of DataPilot or Ringtone Media, which is money well spent, especially since your screen is broken and you need to get pictures off the phone without having to rely on the screen or phone menus.